FAQs

Do I need to be 19?
Yes. All vaping products are for adults 19+. We check government photo ID at pickup and on delivery.

Is the stock on the website real?
Yes. Stock and prices come straight from the till at our King St W store and update every few minutes.

How does pickup work?
Choose pickup at checkout. We hold your order at the counter. Bring photo ID.

How much is shipping?
$20, or free on orders over $69.99.

Which provinces do you ship to?
Ontario-stamped products ship within Ontario. Federal-stamped products ship to other provinces.

How do I pay?
Pay by card online, or pay in store when you pick up.

Something’s wrong with my order. What do I do?
Tell us within 12 hours of delivery. See our returns page for details.